Privacy Policy

At Nooreh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using the Nooreh website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from Nooreh, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Delivery details

• Information you provide when contacting customer support

Order and Payment Information

When you place an order, we may collect information necessary to process and fulfill your purchase, such as your order details, payment status, and transaction information.

We do not intend to store complete credit/debit card numbers or other sensitive payment credentials on our own servers. Payment information may be processed securely by third-party payment providers.

Website and Technical Information

We may automatically collect certain information when you use our website, including:

• IP address

• Browser and device type

• Pages viewed

• Website activity and interactions

• Referring website or source

• Date and time of visits

We may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Arrange delivery of your purchases

• Send order confirmations and updates

• Respond to questions, requests, and customer-service inquiries

• Provide refunds, exchanges, or other order-related services

• Improve our website, products, and customer experience

• Prevent fraud, unauthorized activity, and security threats

• Send promotional emails or marketing communications where permitted by law

• Comply with applicable legal and regulatory requirements

3. Marketing Communications

If you choose to receive marketing communications from Nooreh, we may send you information about new jewellery collections, offers, promotions, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us at:

Email: noooreh2@gmail.com

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

4. Cookies

Nooreh may use cookies and similar technologies to make our website function properly, remember preferences, analyze website traffic, and improve your shopping experience.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties who help us operate our business, including:

• Payment processors

• Shipping and delivery providers

• Website hosting and technology providers

• Analytics and marketing service providers

• Customer-support service providers

These parties may only receive information reasonably necessary to provide their services to Nooreh.

We may also disclose information when required by law, legal process, or a valid governmental request, or when necessary to protect the rights, property, security, or customers of Nooreh.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

Nooreh is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are below the applicable legal age for providing such information without parental or guardian involvement.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Request information about how your personal information is used

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before completing certain requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Nooreh handles personal information, please contact us:

Nooreh

Email: noooreh2@gmail.com